Refund Policy
At Science Crafted, we strive to provide our customers with top-quality data science resources and services. However, we understand that circumstances may arise where a refund is necessary. Below are the details of our refund policy.
Eligibility for Refunds
Refunds are available for the following situations:
- Incorrectly purchased item or service
- Technical issues preventing access to purchased materials
- If you have not accessed the purchased content within 14 days of purchase
Process for Requesting a Refund
To initiate a refund, please follow these steps:
1. Contact our customer support team within 14 days of your purchase.
2. Provide your order number and the reason for the refund request.
3. Our team will review your request and respond within 3-5 business days.
Refund Method
Approved refunds will be processed to the original payment method. Please allow up to 7 business days for the refund to appear in your account.
Exclusions
Please note that the following purchases are non-refundable:
- Courses or materials accessed or downloaded
- Membership fees after the initial trial period
- Customized services or consultations
Questions?
If you have any questions regarding our refund policy, feel free to reach out to our support team at:
- Email: [email protected]
Thank you for choosing Science Crafted, where data science is refined and accessible.